Terms and Conditions
In the interest of fostering a transparent and trustworthy relationship with our valued customers, we hereby present the terms and conditions governing the use of our online store, which delineate the rights, responsibilities, and procedures pertaining to the purchase of goods as well as the safeguarding of personal information. It is imperative that each user acknowledges that by accessing and utilizing the services provided on our platform, they consent to comply with these stipulations, which encompass critical elements such as acceptable use, payment and shipping terms, and the policies surrounding returns and exchanges.
Further, in our commitment to ensuring the safety and privacy of our patrons, we adhere to stringent data protection practices, collecting only the necessary personal information required to fulfill orders and enhance user experience while ensuring that such data is stored securely and is not disclosed to any unauthorized third parties. Additionally, we reserve the right to update these terms as needed to reflect changes in our operational practices or applicable law, encouraging users to regularly review this document to remain informed of their rights and obligations while emphasizing our dedication to maintaining the highest standards of ethical conduct and legal compliance in all transactions conducted through our online store.
Orders:
- All orders are treated as placed and received in the United Kingdom. We do not accept orders from outside the United Kingdom.
- By placing an order through the Website, you warrant that you are legally capable of entering into binding contracts, you are resident in, and accessing the Website from, the UK; you are at least 18 years old and are acting in the capacity of a consumer.
- When making a purchase you will be asked to provide your name, billing address, delivery address, telephone number and credit or debit card details. You are responsible for keeping this information safe and should not disclose this information to anyone else. Jaguar luxe UK will not pass on your personal information or credit/debit card details to any third party.
- Your order constitutes an offer to us to purchase the Goods. When an order is placed you will be sent an e-mail to confirm your order has been received by Jaguar luxe. This e-mail does not guarantee we can dispatch your order as it has yet to be processed, we will carry out validation checks, including your credit and debit card details. Jaguar luxe may cancel or amend your order at any time as a result of security checks or insufficient stock levels, price discrepancy etc. Should any problems occur with your order an e-mail will be sent to you.
- The Contract will only relate to those Goods whose dispatch we have confirmed in the Confirmation Email. We will not be obliged to supply any other Goods, which may have been part of your order until the dispatch of such Goods has been confirmed in a separate Confirmation Email.
Price:
- The price of any goods will be as quoted on the website, except in cases of obvious error. Where applicable, the prices quoted on the website are inclusive of VAT at the standard rate.
- The website contains a large number of Goods and it is always possible that, despite our best efforts, some of the Goods listed on the Website may be incorrectly priced. We will normally verify prices as part of our confirmation procedure so that, where any item’s correct price is less than our stated price, we will charge the lower amount when dispatching the relevant goods to you. If an item’s correct price is higher than the price stated on the website, we will normally, at our discretion, either contact you for instructions before confirming the contract for the goods or reject your order and notify you of such rejection. We are under no obligation to provide the goods to you at an incorrect (lower) price, even after we have sent you a confirmation email, if the pricing error is obvious and unmistakable and could reasonably have been recognized by you as a mispricing.
Payment:
- Payment may be made by any credit, debit or payment card acceptable to us or by Paypal, and such payment will be encrypted to ensure secure electronic transmission of data. We will not charge your credit or debit card until we confirm the availability of goods.
- We recommend that you do not communicate your payment card details to anyone, including us, by e-mail. We cannot be responsible for any losses you may incur in transmitting information to us by Internet link or by e-mail. Any such loss shall not be borne either wholly or partly by us, and shall be entirely your responsibility.
Risk and Title:
- Ownership of the Goods shall not pass to you until we have received in full all monies owed by you to us under this Contract and any other contract with us.
- All risk of loss of or damage to the Goods shall pass to you upon delivery.
Liability:
- All descriptions, drawings and specifications on the Website are published for illustration purposes only and are not binding on us. Jaguar luxe has made every effort to reproduce colours on the Website as accurately as possible but exact colour matches are not possible.
- We warrant to you that any Goods purchased from us through the Website are of satisfactory quality and reasonably fit for all the purposes for which goods of such kind are commonly supplied.
- Our liability for your losses as a result of us breaking this agreement is strictly limited to the purchase price of the Goods you purchased and any losses, which are a natural and foreseeable consequence of us breaking the agreement.
- We are not liable for indirect losses which happen as a side effect of the main loss or damage including, loss of income or revenue or business; loss of profits or contracts; loss of anticipated savings; or waste of management or office time, however arising and whether caused by tort (including negligence), breach of contract or otherwise.
- Nothing in these Conditions limits our liability for personal injury or death caused by our negligence or for fraud.
- We will not be liable to you for any delay in delivery of products ordered or any other matters to the extent that the delay is due to any event outside our reasonable control, including but not limited to acts of God, war, flood, fire, labour disputes, strikes, lock-outs, riots, civil commotion, malicious damage, explosion, governmental actions and any other similar events.
Communications and notices:
Applicable laws require that some of the information or communications we send to you should be in writing. When using the Website, you accept that communication with us will be mainly electronic. We will contact you by email or provide you with information by posting notices on the Website. For contractual purposes, you agree to this electronic means of communication and you acknowledge that all contracts, notices, information and other communications that we provide to you electronically comply with any legal requirement that such communications be in writing. This does not affect your statutory rights.